Terms of Service
Effective: April 25, 2026
Plain-language summary.LibertyOne is software for self-governed homeowner associations. You and your community own your data. You can export it or close your account at any time. We will never sell your data. We charge board-approved fees only. This page is the legal long-form — the summary above is the spirit.
1. Who we are
LibertyOne Management LLC, a Florida limited liability company (“LibertyOne,” “we,” “us,” “our”), provides software, tooling, and optional management services to community associations and their members (“you,” “your community,” or “the Association”).
2. Acceptance of these Terms
By creating an account, accessing the platform, or signing a service agreement with LibertyOne, you agree to these Terms of Service (the “Terms”) and our Privacy Policy. If you are accepting on behalf of an Association, you represent that you are authorized to do so.
3. The Service
The platform includes governance tools, a resident portal, communication infrastructure, a comprehensive calendar, electronic voting, payments via Stripe Connect, document storage, and AI-powered intelligence (collectively, the “Service”). Specific features depend on the plan your Association has elected.
4. Your account
You must provide accurate registration information and keep your credentials confidential. You are responsible for activity on your account. Notify us promptly of any unauthorized access. Accounts are personal — do not share login credentials with non-residents.
5. Acceptable use
You will not: (a) use the Service to violate any law or the rights of others; (b) reverse engineer or attempt to extract source code; (c) interfere with the integrity or performance of the Service; (d) misuse communication features to harass, defame, or discriminate against other residents; (e) upload malware or unlawful content; or (f) use the Service for purposes other than legitimate association governance.
6. Your data
You retain ownership of all data your Association uploads or generates through the Service (“Your Data”). You grant LibertyOne a limited license to host, process, transmit, and display Your Data solely as required to provide the Service.
We will never sell Your Data. We do not use Your Data to train third-party AI models. Where we use AI features (e.g., compliance summaries, message triage), processing occurs under enterprise terms with our model providers and is scoped to the Service.
You may export Your Data at any time in standard formats. Upon termination, we will return or destroy Your Data per Section 12 of our Privacy Policy.
7. Payments
Payment processing is performed by Stripe under Stripe’s applicable terms and fee schedule. LibertyOne charges a transparent platform fee disclosed in the Association’s payment-processing onboarding. Funds are deposited directly into the Association’s connected bank account. LibertyOne does not custody Association funds.
8. Subscription, fees, and refunds
Subscription fees, transaction fees, and any add-on service fees are set forth in the Association’s order form or pricing page. Fees are billed in advance and are non-refundable except as required by law. We may adjust fees with at least thirty (30) days’ written notice.
9. Third-party services
The Service integrates with third-party services (Stripe, Supabase, Anthropic, Vercel, Cloudflare, and others). Your use of those services is subject to their respective terms. We are not responsible for outages or actions of third parties.
10. Compliance and legal advice
LibertyOne provides software, statutory references, and AI-generated summaries for informational purposes. Nothing on the platform constitutes legal, accounting, tax, or professional advice. Always consult licensed counsel for enforcement, fiduciary, or litigation matters.
11. Term and termination
These Terms remain in effect while you use the Service. Either party may terminate with thirty (30) days’ written notice. We may suspend or terminate immediately for material breach, non-payment, illegality, or to protect the integrity of the platform. Upon termination, you will retain access to data export tools for at least sixty (60) days.
12. Disclaimers
The Service is provided “as is” and “as available.” To the maximum extent permitted by law, LibertyOne disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
13. Limitation of liability
To the maximum extent permitted by law, LibertyOne’s aggregate liability for any claim arising out of or related to the Service is limited to the amounts paid by your Association to LibertyOne in the twelve (12) months preceding the event giving rise to the claim. LibertyOne is not liable for indirect, incidental, special, consequential, or punitive damages.
14. Indemnification
You agree to defend, indemnify, and hold harmless LibertyOne and its officers, directors, employees, and agents from claims arising from (a) Your Data, (b) your violation of these Terms, or (c) your violation of any law or rights of any third party.
15. Changes to these Terms
We may update these Terms from time to time. Material changes will be communicated via email or in-app notification at least thirty (30) days before they take effect. Continued use of the Service after the effective date constitutes acceptance.
16. Governing law and disputes
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws principles. Any dispute arising under or relating to these Terms shall be brought exclusively in the state or federal courts located in Broward County, Florida, and the parties consent to personal jurisdiction and venue in those courts.
These Terms are a working draft pending final review by counsel. Sections 12-14 in particular should be reviewed before relying on them in any agreement.